Senior Service Designer (2 years)

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

This position has 2 vacancies each with a term length of 2 years.

Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at North Campus Edmonton.

Reporting to the Manager, Service Design, the Senior Service Designer is accountable for the development and execution of service design, improvement and innovation for student services at the University of Alberta. The Senior Service Designer guides teams and stakeholders through developing and implementing innovative solutions for creating and improving student services, expanding digital capabilities, and maturing the university's student-centred design culture. The Senior Service Designer will use emerging trends and data to develop strong, compelling strategies for service innovation to drive growth and enhance the student experience for our diverse student population and staff.